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Glossary: Governance, Risk and Compliance

uptime

Also written: nines, 99.9%

The percentage of time a service is available. In a 30-day month, 99.9% allows 43.2 minutes down, and each extra 'nine' cuts the allowance tenfold.

Where the book teaches it

Related terms

service level agreement (SLA)service level objective (SLO)service credit