Glossary: Incident Response and Resilience
five whys
A simple RCA method: state the problem and keep asking 'why?' until you reach a cause you can fix. For Jo's laptop, the chain ends at the missing review of administrator rights.
Glossary: Incident Response and Resilience
A simple RCA method: state the problem and keep asking 'why?' until you reach a cause you can fix. For Jo's laptop, the chain ends at the missing review of administrator rights.