False positive / negative
Also written: false positive, false negative, FP, FN, false positives, false negatives
A false positive is a subscriber flagged but who really stayed (a wasted call). A false negative is a canceler the model didn't flag.
Also written: false positive, false negative, FP, FN, false positives, false negatives
A false positive is a subscriber flagged but who really stayed (a wasted call). A false negative is a canceler the model didn't flag.